Express yourself more clearly, openly and confidently in your personal and professional relationships. This course is intended for anyone that needs to develop their assertiveness skills and improve communication with others.
Being assertive means being able to express yourself with confidence without having to resort to passive, aggressive or manipulative behaviour.
By developing assertiveness and becoming aware of our own strengths and weaknesses, we can modify our behaviour for greater effectiveness in social and business interactions.
This session will provide guidance on how to become more assertive and build self-confidence. This will help delegates achieve greater work effectiveness and productivity, whilst putting them in control of their daily activities and making them more able to overcome stressful work and life situations.
By the end of the training course delegates will be able to:
"A very useful course. It has given me tools and ideas to take into my workplace.".
"The course has really helped me to think about how I can be confident in my workplace and motivate my colleagues using different words, body language and planning. I feel inspired and more confident".
"Excellent content - I feel I have the skillset to use in everyday situations".
"Today has tought me how to express my feelings more openly and put my point across more effectively"
"This course has been a huge benefit to me as I now feel like I have more confidence to say how I feel"
"The course provided me with the tools to communicate with my team in a more assertive manner, which will benefit my skills as a manager".