Anyone involved in the performance management or appraisal process.
Performance management is about establishing a culture in which individuals and groups take responsibility for the continuous improvement of business processes and of their own skills, behaviour and contributions.
Often treated like a box ticking exercise, effective performance management is actually fundamental to achieving a successful business. Performance management is not a fixed sequence of events, but a continuous process that constantly adapts to the needs of the team. The organisation that embraces effective performance management is creating a strategic advantage in the marketplace.
The key aim of the performance management process is to develop the team to assist the organisation in achieving its objectives.
At the end of this Performance Management training course delegates will be able to:
"This course helped me improve my understanding of a team leader and the skills required to complete appraisals in a constructive way. it has also given me lots of ideas on improving team performance".
"The course has improved my understanding of performance management and made me look at the way I have dealt with people in the past".
"New to the management role, this course has given me the confidence to tackle any issues around staff performance".
"I have been given a clear structure on how to conduct appraisals in a constructive manner."
"The course has given me the tools to improve my performance when supporting my team. Greatly enjoyed the course".
"I learnt a lot of different techniques to help deal with staff. It aslo helped with planning my own personal objectives".