13 Tips to Ensure Effective Meetings

  Most of us at some point have attended a meeting that drones on and on; the meeting where everyone sits fiddling with his or her smart phone; the meeting that Darren hijacks; or the meeting where almost everyone in the room is wondering the same thing: Why am I here? Meetings fill an increasing […]

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Seven Statistics You Need to Track in Your Business

Small business owners are great at creating products and services. This is because entrepreneurs are “idea people” at their core. Some are even great at developing an initial customer base. Unfortunately, many business owners don’t know the crucial ins and outs of business management. Track the following 7 metrics and you will have a much […]

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Exit Interviews

Exit interviews are interviews conducted with departing employees, just before they leave. Employees who voluntarily leave the organisation are sources of valuable information who can provide honest feedback and will help identify your organisations weaknesses.  The primary aim of the exit interview is to learn reasons for the person’s departure, on the basis that criticism […]

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October 2, 2015

How to Use a Smart Phone to Run Your Business

Today’s smart phones are capable of performing a wide variety of tasks across a broad spectrum of interests. For example, it’s easy to make sure an important deposit hits your account or to check delivery status on your inventory. It will be important to find the smart phone apps relevant to your industry and check […]

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June 5, 2015

The Mobilegeddon Is at Hand

The “Mobilegeddon” is upon us. At least, that’s according to Google, which announced that as of April 21, 2015, it had made a drastic update to its algorithms, which now rank sites that are mobile-friendly higher than those that aren’t. This change was dubbed “Mobilegeddon” by some techie pundit somewhere, and the moniker spread far […]

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May 28, 2015

The What & Why of Core Business Values

Strong core values are the glue that holds together a business and allows it to thrive in day-to-day circumstances and stay true to its unique mission. They lie at the heart of its business model and affect every area of its operation. It’s no exaggeration to say that they can be the key to whether […]

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March 29, 2015

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Three Things That Will Cause You to Lose a Sale

Becoming a successful salesperson involves a lot of work. You have to be a technician who understands the specifications of the product you sell as well as the engineers who designed it. You have to be a psychologist who can read and understand a customer’s needs and wants better than the customer themselves. You have […]

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February 18, 2015

10 Email Etiquette Tips

It is important that whether for business or personal use that you follow the basics of email etiquette.  Follow these simple email etiquette rules to create effective emails: Start Your Message with a Greeting Much like a face-to-face conversation, email messages should start with a proper greeting. Send to Appropriate Recipients Email messages are often […]

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How to Determine If Your Business Plan Will Be Profitable

Only the foolhardy and reckless forge ahead with a business idea before estimating if it will really be profitable. Once you have looked at all the details involved in implementing your business idea, you need to do an estimate of your breakeven point and return on investment (ROI). The breakeven point tells you how much […]

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July 16, 2014

What is a Business Plan and Why Do You Need One?

When most people think of writing a business plan, they envision a long, extensively detailed document with masses of data and financial forecasts. While that may be the requirement for people seeking outside funding, a business plan doesn’t have to be that complicated to be effective. It provides the blueprint for how you intend to […]

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What Is a Quality Referral?

There is a real difference between a good referral that’s going to help you reach your business goals and a weak referral that’s not. Referrals are all about quality, not quantity, and you need to understand this qualitative difference in order to carry out a successful referral program. Referrals Are about Relationships The foundation of […]

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May 13, 2014