13 Tips to Ensure Effective Meetings

  Most of us at some point have attended a meeting that drones on and on; the meeting where everyone sits fiddling with his or her smart phone; the meeting that Darren hijacks; or the meeting where almost everyone in the room is wondering the same thing: Why am I here? Meetings fill an increasing […]

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Listening – The Most Important Communication Skill

Listening is, without a doubt, the most important business skill you should master. It’s crucial to success in any situation, whether it be a group meeting, an interview, giving or receiving feedback, or handling customer complaints. You must understand fully what the other party says, the way it’s said, the motivation behind it, and the […]

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Seven Statistics You Need to Track in Your Business

Small business owners are great at creating products and services. This is because entrepreneurs are “idea people” at their core. Some are even great at developing an initial customer base. Unfortunately, many business owners don’t know the crucial ins and outs of business management. Track the following 7 metrics and you will have a much […]

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Exit Interviews

Exit interviews are interviews conducted with departing employees, just before they leave. Employees who voluntarily leave the organisation are sources of valuable information who can provide honest feedback and will help identify your organisations weaknesses.  The primary aim of the exit interview is to learn reasons for the person’s departure, on the basis that criticism […]

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October 2, 2015

How to Use a Smart Phone to Run Your Business

Today’s smart phones are capable of performing a wide variety of tasks across a broad spectrum of interests. For example, it’s easy to make sure an important deposit hits your account or to check delivery status on your inventory. It will be important to find the smart phone apps relevant to your industry and check […]

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June 5, 2015

Consider Starting a Company Blog

A blog is a type of social media site that every single business should take advantage of. Blogs offer you a way to inform your customers and engage them. Your customers can read your posts, comment, and communicate directly with your company. It also helps your website’s SEO by providing a constant stream of fresh […]

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October 24, 2014

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