Become the confident manager your team deserves.

Great managers aren't born—they develop the skills to motivate people, solve problems, communicate clearly and achieve results.

Whether you're stepping into management for the first time or want to refresh and strengthen your leadership approach, this practical one-day course gives you the tools, confidence and techniques to lead people more effectively.

Through interactive exercises, real workplace scenarios and practical management models, you'll learn how to motivate your team, delegate with confidence, provide constructive feedback and improve performance from day one.

You'll leave with practical ideas you can immediately apply in your own workplace.

Who Should Attend?

This course is ideal for:

Newly appointed managers and supervisors
Team leaders looking to build confidence
Experienced managers wanting to refresh their management approach
Business owners responsible for leading staff
Anyone preparing to move into a management position

No previous management qualifications are required.

Course Modules:

Introduction and Objectives - Understand the five core tasks of effective managers.

Icebreaker - Identify personal goals and expectations for the day.

Management as a Product - Learn how to treat management as a measurable, improvable discipline.

Assessing Your Personal Management Style - Complete a style assessment and explore when to adapt your approach.

Setting Goals, Strategy, Objectives, Tasks and KPIs - Build real workplace examples of goals, strategy and KPIs.

Prioritising - Apply the Pareto Principle to manage workload effectively.

Delegating - A structured approach to delegating & how to use structured delegation tools and logs

Giving Performance Feedback - Defining performance feedback and how to engage in smart conversations that get results.

Managing Meetings - Learn the seven steps to effective meetings.

Having Innovative Meetings - Use gamification to improve engagement and problem‑solving.

Creating Engagement - Understand what drives engagement and how to build it.

Motivation - Explore motivational techniques supported by case studies and video analysis.

By the end of this training course, participants will be able to:

Apply proven management techniques to lead with confidence.
Set SMART objectives, meaningful KPIs and clear expectations
Prioritise workloads and manage time effectively.
Increase employee engagement and build a positive team culture.
Motivate, coach and monitor team performance to achieve better results.
Delegate work effectively and hold constructive performance conversations.
Identify opportunities to improve individual and team performance through continuous feedback.

Essential Management training in Plymouth

N.R. - Hybrid Gym

"This course has helped me massively. It has enabled me to add structure and techniques going forward."

K.R. - ClubWiFi

"As a new manager, I have found the course very beneficial! With lots on my action plan, I am looking forward to becoming a more motivational manager!"

S.L. - Plymouth University

"This course has helped me to recognise the style of manager I am and given me confidence."

L.F. - Man For All Seasons

"Never received any formal management training before and it has been something I have always struggled with and not fully understood. Today has been excellent and has equiped me with the tools and skills needed to move forward"

C.O. - Lang Town & Country

"The course has given me more confidence with regards to becoming a manager"

C.B. - Vualto Ltd

"I have learnt a lot about good managerial processes. I will be actively using these going forward."

K.S. - Plymouth College of Art

"The course has made me see the type of manager I am. It has shown me what I need to do to inspire, manage, support and delegate."

T.L. - Pentillie Castle

"I will be able to handle employees a little better and my delegating will be of a better standard. Also happier in talking through problems with my staff."

L.B. - Ridgewater Property Ltd

"I feel I have been given the skill set I need to be a good manager. A very reflective course which makes you think about things you usually wouldn't."